Sylvia’s CAC now hiring for a Victim Advocate

Sylvia’s CAC is hiring a Victim Advocate at our Lebanon, Indiana location. This position helps further our mission to reduce trauma to a child victim of abuse by allowing them to speak in a safe, comfortable and child-focused environment, with a trained forensic interviewer who will ask age-appropriate and non-leading questions. The child’s multi-disciplinary team of law enforcement, prosecutor’s office, child protective services, mental health provider, and victim advocate work together shepherd the child and his or her family toward the first steps of healing.

About the Victim Advocate position

The primary goal of our Victim Advocate is to meet the ongoing physical and emotional needs of the child(ren) and family members throughout the entire investigative process.

While various members of the Multi-Disciplinary Team (MDT) may serve as advocates for a child within their discipline systems or agencies, victim-centered advocacy is a discipline unto itself with a distinct role on the MDT that coordinates and provides services to ensure a consistent and comprehensive network of support for the child and family. Our Victim Advocate assists children and their families, who are in crisis, in navigating the multiple systems involved in the Child Advocacy Center (CAC) response.

Our Victim Advocate’s role in crisis assessment/intervention, advocacy and support services helps to identify the child and family’s unique needs, reduce fear and anxiety, and expedite access to appropriate services. Families can be assisted through the various phases of crisis management with problem-solving, access to critical treatment and other services, and ongoing education, information and support.

In the aftermath of victimization, the child and family typically feel a significant loss of control. The information and education our Victim Advocate provide are empowering.

What you’ll do in this role

While the particular combination of services required will vary based upon the child and family’s unique needs and the legal requirements of any civil and/or criminal cases, all children and families need support in navigating the various systems they encounter that are often unfamiliar to them. And because crises may recur with various precipitating or triggering events including, but not limited to, financial hardships, child placement, arrest, change/ delay in court proceedings, and preparation for court testimony, a Victim Advocate works to maintain ongoing contact with the child’s family through completion of their case.

Following is a list of primary services our Victim Advocate provides to all SCAC clients and their families. This list is not intended to be comprehensive as other duties may be assigned to fulfill the organizations goals and mission.

  • Crisis assessment and intervention, risk assessment, and safety planning and support for children and family members at all stages of involvement with SCAC
  • Assessment of individual needs and cultural considerations for the child and family to ensure those needs are addressed throughout the life of the case
  • Presence at SCAC during the forensic interview in order to greet the family; participate in information sharing; explain and assist the non-offending caregiver in the completion of the needed forms; inform and support family about the coordinated, multidisciplinary response; assess needs of child and non-offending caregiver; and provide emotional support to the child and family
  • Provide education and access to victims’ rights and crime victims’ compensation
  • Assist in procuring concrete services (housing, protective orders, domestic violence intervention, food, transportation, public assistance etc.)
  • Provide referrals for specialized, trauma-focused, evidence-supported mental healthand medical treatment, if not provided at SCAC
  • Offer access to transportation to interviews, court, treatment and other case-related meetings
  • Engage in child and family response regarding participation in the investigation and/or prosecution
  • Participation in case review in order to discuss the unique needs of the child and familyand plan associated support services, ensure the seamless coordination of services, andensure the child and family’s concerns are heard and addressed
  • Provide updates to the family on case status, continuances, dispositions, sentencing,and inmate status notification (including offender release from custody)
  • Provide court education and courthouse/courtroom tours, support, and accompaniment
  • Coordinate case management meetings with all individuals providing victim advocacy services
  • Provide ongoing outreach and follow-up services/information for caregivers, beyond the initial assessment and crisis response
  • Promote consistency of case data by keeping data updated on the case tracking system for tracking and reporting purposes
  • Explain evaluation forms to the families of children interviewed by the center and process and maintain all returned evaluation forms
  • Prepare a ‘Report of Success’ at end of the year using returned evaluation forms for planning and review purposes
  • Complete other duties as assigned
  • Additionally, our Victim Advocate will research and foster open and positive relationships with all agencies involved with the center and as referral entities.

You should apply to this job if possess these minimum requirements:

  • Bachelor’s Degree in the field of social services, public health, public administration, business, or related field.
  • 1-2 years of experience working with children and families/ experience with a non profit agency is helpful
  • High level of professionalism
  • Fantastic customer service ethic with high expectations for quality
  • A desire to help children and to become knowledgeable about the effective treatment of child abuse
  • Self-motivated and able to work without direct supervision and possess the ability to establish and maintain favorable working relationships with community groups, associates, staff and general public
  • The ability to meet people with ease, excellent organizational skills, strong time management, initiative, ability to work under the pressure of multiple priorities and deadlines, and the ability to show empathy toward clients
  • Clear, concise, and effective oral and written communication skills and the ability tomaintain collaborative and confidential relationshipsThe Victim Advocate must pass local and federal background and child abuse registry checks, as well as initial and random drug screenings.

Competencies required

To perform the job successfully, and individual should demonstrate the following competencies:

  • Active Listening: Gives full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times; comfortable talking to children and adults encountering highly emotional situations.
  • Adaptability: Demonstrates flexible and efficient time management and ability to prioritize workload; changes approach or methods to best fit the situations; able to manage frequent change, delays, or unexpected events.
  • Attendance/ Punctuality: Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meeting and appointments on time.
  • Computer Technology: Proficient with computer database programs and Microsoft Office programs.
  • Critical Thinking: Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Dependability: Follows instructions; responds to management direction; takes responsibility for own actions; keeps commitments; commits to extra hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
  • Initiative: Volunteers readily; seeks increased responsibilities; looks for and takes advantage of opportunities; asks for and offers help when needed.
  • Interpersonal Skills: Maintains confidentiality and a positive respectful attitude.
  • Judgment and Decision-Making: Considers the relative costs and benefits of potentialactions to choose the most appropriate one.
  • Mathematical Skills: Ability to add, subtract, multiply, and divide in all units ofmeasure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio, and percent and to create draw and interpret bar graphs; ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume; ability to apply concepts of basic algebra and geometry; experienced with basic accounting functions such as accounts payable and receivable
  • Monitoring: Assesses performance of self, other individuals, or organizations to suggest improvements or take corrective action.
  • Negotiation: Brings others together to develop consensus and reconcile differences.
  • Problem Solving: Identifies and resolves problems in a timely manner; gathers andanalyzes information skillfully.
  • Reading Comprehension: Understands written sentences and paragraphs in work related documents, ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Speaking: Conveys information to others effectively both in one-on-one and group interactions
  • Teamwork: Balances team and individual responsibilities; contributes to building a positive team spirit; supports everyone’s efforts to succeed.
  • Written Communication: Writes clearly and informatively; presents numerical data effectively; able to read and interpret written information.

After hiring, you’ll receive 24 hours of specialized training

Within 90 days of hire, our Victim Advocate will successfully complete a minimum of (24) hours of specialized instruction including, but not limited to:

  • Dynamics of abuse
  • Trauma-informed services
  • Crisis assessment and intervention
  • Risk assessment and safety planning
  • Professional ethics and boundaries
  • Understanding the coordinated multidisciplinary response
  • Assistance in accessing/obtaining victims’ rights as outlined by law
  • Court education, support and accompaniment
  • Assistance with access to treatment and other services, including protective orders, housing, public assistance, domestic violence intervention, transportation, financial assistance, interpreters, among others as determined for individual clients.

Because it is vitally important that victim advocates remain current on developments in the fields relevant to their delivery of services to children and families and to continue to develop their expertise, our Victim Advocate will be required to participate in ongoing education in the field of victim advocacy and child maltreatment consisting of a minimum of (8) contact hours every two years.

The Boone County Child Advocacy Center, d/b/a Sylvia’s CAC, a 501c3 nonprofit corporation, is an Equal Employment Opportunity Employer and does not discriminate on the basis of age, race, gender, nationality, religion, or orientation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

How to apply

Apply to this position by emailing your resume and cover letter to [email protected].

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