CenterPoint Energy Assistance

You can download the latest version of this guide as a PDF document provided by the Boone County Health Department and Community Foundation of Boone County. Download the PDF version of the guide

In an emergency, call 911.

Formerly Vectren. Mail payments to P.O. Box 4583, Houston, TX 77210-4583

The gas and electric company's help for customers who have trouble paying their bills.

Call (800)227-1376 (CenterPoint Energy Assistance)

How to reach them

Who it’s for

  • Customers of CenterPoint Energy in Indiana.
  • Some help depends on income and other rules; ask the company.

How they can help

  • Payment plans that split a bill into smaller parts
  • Extra time to pay for some customers
  • Help for customers with a medical hardship
  • Information about bill-help programs

How to get started

Call CenterPoint's customer line and say you need help paying your bill.

Details from the county resource guide
  • Special payment plans
  • Fall Turn On, Keep Service On programs

Information from the Boone County Resource Guide, 15th edition (March 2025). Services can change, so call ahead. Tell us if something is out of date.

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